TBB AI Concierge™
Your best salesperson now replies in 8 seconds, in any language, at 11 p.m.
Your best salesperson now replies in 8 seconds in any language, 24/7
AI Concierge™ is an AI-powered conversational assistant that attends, qualifies, and converts leads 24 hours a day, 7 days a week through WhatsApp Business, Instagram Direct Messages, Facebook Messenger, Telegram, Google Business Messages, SMS, and website live chat. It seamlessly connects with the communication channels your customers already use, delivering a consistent, intelligent, and personalized experience across every touchpoint.
The problem it solves is direct: most leads generated by paid campaigns are lost after hours or through late replies. AI Concierge™ responds instantly, converses in any language required, qualifies prospects according to your business criteria, and books the Exploratory Session or sales appointment directly on your team’s calendar. It is the natural companion to any Full Funnel Paid Media campaign: it converts the traffic you’re paying for today… and losing.
Expected results
Instant response 24/7
No lead goes unattended, regardless of the hour or the day.
More appointments from the same traffic
A direct improvement in paid campaign ROI by converting leads that used to be lost.
Structured commercial data
Every conversation generates intelligence: objections, frequent questions, buying patterns.
A focused sales team
Salespeople talk only to qualified prospects, not to the merely curious.
Measurable KPIs
first-response time, qualification rate, Exploratory Sessions booked, and cost per appointment.
What's included
- An AI assistant trained on your business — a proprietary knowledge base with services, pricing, frequent objections, and brand tone.
- Intelligent lead qualification — the assistant applies your commercial criteria (budget, urgency, service type) and classifies every conversation.
- Automatic scheduling — integration with the team’s calendar to book the Exploratory Session without human intervention.
- Human handoff — intelligent transfer to the sales team when the conversation requires it, with full context.
- CRM & campaign integration — every lead is logged with its source, conversation, and qualification level.
- Monthly conversational optimization — review of real conversations, script adjustments, and continuous improvement of the conversion rate.
AI Concierge™ client process
Exploratory Session
We map the current sales process: where leads come from and where they’re being lost.
Conversational design
We build the flows, qualification criteria, and scripts with neuromarketing logic.
Assistant training
We load the business knowledge base and validate responses with the team.
Controlled launch
We go live under supervision, with real-time adjustments during the first weeks.
Continuous optimization
Monthly analysis of real conversations and improvement of the conversation-to-appointment rate.